Pexels samson katt 5256143
Debt Solutions Article

9th September 2024 · 4 minute read

Published by The Real Debt Guy

  • Debt Collector
  • Debt problems
  • Communicating with Debt Collectors
  • Managing debt
  • Financial problems

should i pay off debt collectors

What happens if you ignore debt collection letters?

Receiving letters from debt collectors can be worrying, and many people find it difficult to tackle them head-on. These pieces of paper can play with your emotions, often making you act irrationally. They can end up shoved down the back of the sofa, hidden away with other creditor chaser letters, or ripped up and put in the bin. Instead of confronting the letter, it can feel easier to ignore them in the hope that the problem will eventually disappear.

Not in the mood to read? We got you covered. Listen to the rest with the YouTube link at the bottom of the page.

You will read on the internet people with the best intentions saying:

"Use it as toilet paper because that's all it's worth" or

"Just bin them; they can't do anything".

The truth is, this is terrible advice, and following it could create more problems. It's important to be cautious and attentive when dealing with debt collectors, as following bad advice can lead to unnecessary complications.

Yes, sometimes a Debt Collector will ‘give up’, but this isn’t due to your lack of correspondence. It will be a commercial decision made by the business. It's a gamble not to take these letters seriously.

“But I didn’t receive any letters”, won’t work

If a debt collector or creditor decides to recover your debt, they will continue to send letters. It doesn’t matter how many you put in the bin; they will continue to send them. Eventually, the day may come that the letters you’ve been discarding result in you receiving a County Court Claim Form.

Your planned defence might be to say that.

"you didn't receive any letters" or

"you didn’t have an opportunity to read them."

Be aware in the UK that a letter is considered ‘received’ if it has not been returned after a reasonable amount of time.

This means the recipient will have had enough time to open and read the letter.

You can see how this tactic isn’t going to stand up in court.

The debt collector or creditor will happily send several letters over a long period of time, as it is part of their strategy. Let’s look at why.

Why do debt collectors send lots of letters?

It is much harder to argue that you didn't receive ten letters than just one letter. If all ten letters go in the bin, that means not even one of those letters has been sent back to the Debt Collector. No letter has been marked as ‘undelivered’ or ‘return to sender’.

Based on ten letters being sent and not one being returned, it is reasonable for the court to assume that you have received at least one.

Sending letters over a long time period.

The debt collector must also wait a reasonable period of time before taking strong action, such as a County Court Judgment (CCJ). This is to allow you a reasonable amount of time to read and respond to at least one of the letters; it is also part of the protocol.

So, it’s fair to say that if you do not return the letters to the sender or they remain unactioned by you and are not making payments, you are leaving yourself open to the risk of legal action.

Remember to read The Real Debt Guy's final thoughts below!

The Real Debt Guy is a qualified financial adviser and a UK debt expert. The information in this article is considered to be true and correct at the publication date.

The Real Debt Guy's final thoughts.

We get it. Receiving letters from debt collectors can be worrying. All you want to do is hide the letters away, or you don’t know what to do, so you don’t do anything.

By holding on to these letters and doing nothing with them or throwing them in the bin, you risk creating a bigger problem.

It's not easy, but facing your debt head-on will make you feel stronger. One of the best things you can do is familiarise yourself with the rules that shield you from aggressive debt recovery. These rules are found in section 7.3 of the Financial Conduct Authority Handbook.

It is there to protect you as long as you are doing your best to manage your financial situation (see our Token Payment Method article).

Don't let fear paralyse you. Take one empowering step to regain control of your financial situation. You have the power to make a difference.

Take a look at our articles on How to handle your debt with a Debt Collector and Why you should always communicate with them in writing.

Simplifying complicated matters.

You might also like…

Speak to us

It's good to talk! Debt can seem like a lonely place, it doesn't have to be. Join our community to interact directly with The Real Debt Guy team and other members like you. Debt is not something that you have to suffer alone. We got you.

Speak to The Real Debt Guy